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OPEN POSITIONS:

Now Hiring: Patient Coordinator
Jackson Family Dentistry | Downers Grove, IL

APPLY HERE FOR PATIENT COORDINATOR POSITION

Schedule (Full-Time)

• Monday & Tuesday: 6:45 AM – 5:00 PM
• Thursday: 8:45 AM – 7:00 PM
• One Saturday per month: 6:45 AM – 1:30 PM

What You’ll Do

• Greet and check in patients while creating a welcoming, professional experience
• Manage a high volume of calls, texts, and emails throughout the day
• Schedule and coordinate appointments to keep the office running efficiently
• Verify dental insurance benefits and communicate coverage clearly to patients
• Review treatment plans and help patients understand next steps
• Collect payments and discuss financial responsibilities with confidence
• Maintain accurate patient records and documentation
• Prepare for upcoming schedules and support daily clinical flow
• Coordinate with specialists, labs, and referring offices
• Follow up with patients regarding treatment and outstanding care

What We’re Looking For

• Strong interpersonal skills. Someone who naturally connects with people and communicates with confidence
• Comfortable managing multiple tasks at once in a busy environment
• Highly organized with strong attention to detail
• Ability to stay calm, professional, and efficient under pressure
• Confident discussing scheduling, treatment, and financial responsibilities
• Strong computer skills and ability to learn systems quickly (Eaglesoft experience preferred)
• Reliable, accountable, and able to take initiative without constant direction

Why Join Our Team

• Established, privately owned practice with a strong reputation in the community
• Supportive, team-oriented environment
• Opportunity to play a key role in patient experience and daily operations
• Consistent schedule and structured workflow

Ready to Take the Next Step?

👉 Full Job Description: Patient Coordinator 2026 0326
👉 [Apply for This Position]   

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About Jackson Family Dentistry

We are a relationship-based practice focused on delivering personalized, high-quality care. Our goal is simple. Take care of our patients and take care of our team.

If you’d like to be considered for future opportunities, please email your resume and cover letter to mail@jacksonfamilydentistry.us, with “Attention Manager – Resume” in the subject line. Your information will be kept confidential and on file for future consideration.

Jackson Family Dentistry is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, or any other protected status under applicable federal, state, or local law.

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