Job Opening | Dental Assistant

Job Overview

At Jackson Family Dentistry, our patients are our top priority. We protect and treat the teeth, gums, mouths, and jaws of the patients in our care and are looking for a Dental Assistant to help us with our mission.

The Dental Assistant is responsible for general clinic administrative work and maintenance. This role ensures all necessary equipment and workspaces are ready for the dentist. Dental Assistants will assist the dentist during procedures by handling required instrumentation and anticipating and delivering on needs throughout patient appointments.

This position will spend a great deal of time in front of our patients. This may include greeting patients as they arrive, scheduling a patient’s next appointment before leaving the clinic, submitting billing details to insurance companies, and updating and maintaining clients’ dental records.

This position requires someone who is responsible, dependable, and professional with a great chairside manner for our patients. The ability to bring out a smile or laugh in a nervous patient is a bonus!

As a family practice, we see children and adults, so the ability to effectively communicate with a variety of ages and backgrounds is a must.

Your success is our success. With more than 40 years of history and heritage in our community, Jackson Family Dentistry is genuinely passionate about dental health. We believe in the power of a strong, beautiful smile. We are a relationship-based practice, and our main goal is to ensure that our patients have healthy, carefree smiles that radiate confidence and deliver a patient experience that is second to none. We provide our team members with a comprehensive benefits package and a collaborative and rewarding environment.

If you are a purpose-driven, skilled dental professional aspiring to give as much as you get – let’s start a conversation. Apply today!

Jackson Family Dentistry is committed to equal employment opportunities and the benefits of a diverse workforce.

Responsibilities & Duties

Core Responsibilities

  • • Support dental appointment needs by preparing the treatment room, instruments, materials, and patient following established procedures and protocols.
  • •Perform required procedures in compliance with the Illinois Dental Act.
  • • Ready patients for dental treatment throughout the appointment, including welcoming, reassuring, seating, and draping patients.
  • • Conduct patient intake by gathering pertinent information and health background.
  • • Answer patient questions and requests.
  • • Organize and layout instruments for dentist use, hand over requested tools, provide suctioning, and pass instruments throughout treatments.
  • • Select, mix and provide materials used on instruments or in the mouth of patients.
  • • Take required x-ray imaging of patients’ teeth upon request and provide final imaging.
  • • Provide diagnostic information by exposing and developing radiographic studies, pouring, trimming, and polishing study casts.
  • • Assist patients with oral appliance maintenance through cleaning and polishing.
  • • Take digital impressions with iTero.
  • • Maintain CPR certification, emergency telephone directory, and emergency drug and oxygen supply in case of emergencies.
  • • Maintains patient health records and confidentiality in line with regulatory requirements.
  • • Maintain a clean and safe environment by complying with all rules, regulations, and procedures.
  • • Protect patient and employee health by adhering to established infection-control protocols.
  • • Ensures dental equipment is in working order through preventative maintenance, inventory, troubleshooting and arranging repairs per manufacturer specifications.
  • • Maintains accurate supply inventory and orders new products and materials in anticipation of business needs.
  • • Provide patients with oral hygiene and/or post-operative instructions.
  • • Contributes to team projects, goals, and initiatives as needed.
  • • Take initiative to help other employees with tasks during downtime.


  • • Able to provide dental health maintenance.
  • • Able to use, clean, and maintain dental technology.
  • • Managing infection control.
  • • Experience managing patient services and care.
  • • Active listening.
  • • Excellent written and verbal communication skills.
  • • Ability to work in teams as well as individually.
  • • Friendly and approachable chairside manner.
  • • Performing diagnostic procedures.
  • • Attention to detail.
  • • Excellent organizational skills.
  • • Reliability
  • • Excellent computer skills and a quick learner of new software or products.

Desired Qualifications

  • • High School Diploma
  • • At least 3 years prior experience as a Dental Assistant
  • • Current BLS and CPR certification
  • • Experience with Eaglesoft, Dexis, and iTero scans preferred but not required